Nuestra Casa Lending / Community Facilities S
Company: Communities Unlimited, Inc.
Location: Brownsville
Posted on: October 2, 2024
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Job Description:
Communities Unlimited, Inc.
Position: Nuestra Casa Small Dollar Loan SpecialistImmediate
Supervisor: Director of LendingMission Focus: Small Dollar
LendingLocation: 2390 Central Blvd. Brownsville, TX 78520 Summary
of PositionThe Nuestra Casa Small Dollar Loan Specialist develops
and services consumer loans. Interviews loan applicants to
determine eligibility and repayment capacity. The Loan Specialist
evaluates loan applications and applicant creditworthiness,
monitors loan payments and provides customer service to ensure the
borrower's questions are answered and needs are met, and loan is
repaid. Additionally, the Loan Specialist maintains accurate and
thorough records, and follows all applicable organizational, state
and federal policies and regulations. The Loan Specialist must have
excellent customer service skills, great phone etiquette and have
above average computer skills. The Loan Specialist should be
dependable, detailed oriented, possess good judgement and
effectively carry out the essential duties and responsibilities of
this position in a manner that consistently demonstrates
Communities Unlimited mission and core values in a positive manner.
Must be bilingual, with the ability to communicate with residents
of the Colonias with the objective of providing home improvement
loans to our target market. Education/Certification
RequirementsHigh school diploma required. This position requires a
minimum of an associate degree in accounting, business or related
field and at least 1 year of experience underwriting and/or
servicing loans. Experience in a leadership position in non-profit
or community-based work a plus. Must be English / Spanish
Bi-Lingual. Must have a valid driver's license and reliable
personal vehicle for travel to office located in Brownsville, TX.
Must be authorized to work in the USA. Experience/Skills
RequirementsA minimum of 1 year of experience in credit/lending at
a financial institution.Knowledge of fundamentals of credit,
lending concepts and practices.Demonstrated analytical, accuracy
and problem-solving skills.Able to work independently, organize and
prioritize work.Process paperwork accurately and
efficiently.Effectively communicate in both written and verbal
formats. Thorough knowledge of the collections process in
compliance with the principles established by the Fair Debt
Collections Practice Act and Consumer financial Protection Bureau
Regulation.Ability to underwrite loans for home improvement
including processing applications; obtaining required documents;
preparing and maintaining files; coordinating loan closings.
Formulate and communicate new ideas and suggestions, including
developing reports and/or new processes that will enhance the
operations and effectiveness of Nuestra Casa Loan Program. The
position requires travel throughout the assigned Colonias in S
Texas to provide onsite events and assistance to the community.
Position may require minimal travel throughout our 7-state
footprint. Summary of Essential Job DutiesProvide onsite marketing
and technical assistance services to Colonias communities to
promote Nuestra Casa Small Dollar Loan Program. Provide onsite
presentations and technical assistance services to communities in
the AR Delta to promote Our Delta Home Small Dollar
Program.Distribute marketing materials, assist one on one clients
who are candidates for the loan program, accurately detailing
technical assistance activities provided to each project community.
Research, assist and communicate with the local community.
Establish and maintain complete community project files, including
but not limited to a written log of all project related activities,
correspondence, reports, and working papers. The employee shall
always demonstrate cooperative behavior with colleagues and
supervisors. Maintain the highest level of confidentiality and
security with all information, understanding your obligations
regarding client data, borrower data, IT data, computer passwords,
email account passwords, phone lock codes, etc. Accurate and timely
submission of time and expenses in compliance with CU policy and
supervisor direction, understanding this record in a critical part
of CU's compliance with grants and contracts.Comply with corporate
branding and communication requirements and support corporate
communication processes by submitting client stories, securing
releases for use of client quotes/images; media capture (photos,
videos, etc.) and collaborating with communications staff to
promote events, loan closings, community projects and milestones
and client businesses.Attend CU staff meetings.Special projects,
and other duties as may be assigned by supervisor or program
director.Tools Used in JobProficient use of a computer, internet,
smart phone (texting, email, photos, videos, social media, and
calls), web-based databases for data-entry, Microsoft Office suite
including Outlook, Word, Excel and PowerPoint is required. Use of
additional software for project related activities may be required
and training will be provided. Work EnvironmentThe work environment
characteristics described above are representative of those an
employee encounters while performing the essential functions of
this job. Reasonable accommodations may be made to enable
individuals with disabilities to perform essential job functions.
All qualified applicants will receive consideration for employment
without regard to race, color, religion, sex, sexual orientation,
gender identity, national origin, disability, or status as a
protected veteran.
PI82a190041f4b-25660-35618895
Keywords: Communities Unlimited, Inc., Mission , Nuestra Casa Lending / Community Facilities S, Other , Brownsville, Texas
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