Nuestra Casa Lending / Community Facilities S
Company: Communities Unlimited, Inc.
Location: Brownsville
Posted on: October 2, 2024
Job Description:
Communities Unlimited, Inc.
Position: Nuestra Casa Small Dollar Loan SpecialistImmediate
Supervisor: Director of LendingMission Focus: Small Dollar
LendingLocation: 2390 Central Blvd. Brownsville, TX 78520 Summary
of PositionThe Nuestra Casa Small Dollar Loan Specialist develops
and services consumer loans. Interviews loan applicants to
determine eligibility and repayment capacity. The Loan Specialist
evaluates loan applications and applicant creditworthiness,
monitors loan payments and provides customer service to ensure the
borrower's questions are answered and needs are met, and loan is
repaid. Additionally, the Loan Specialist maintains accurate and
thorough records, and follows all applicable organizational, state
and federal policies and regulations. The Loan Specialist must have
excellent customer service skills, great phone etiquette and have
above average computer skills. The Loan Specialist should be
dependable, detailed oriented, possess good judgement and
effectively carry out the essential duties and responsibilities of
this position in a manner that consistently demonstrates
Communities Unlimited mission and core values in a positive manner.
Must be bilingual, with the ability to communicate with residents
of the Colonias with the objective of providing home improvement
loans to our target market. Education/Certification
RequirementsHigh school diploma required. This position requires a
minimum of an associate degree in accounting, business or related
field and at least 1 year of experience underwriting and/or
servicing loans. Experience in a leadership position in non-profit
or community-based work a plus. Must be English / Spanish
Bi-Lingual. Must have a valid driver's license and reliable
personal vehicle for travel to office located in Brownsville, TX.
Must be authorized to work in the USA. Experience/Skills
Requirements
- A minimum of 1 year of experience in credit/lending at a
financial institution.
- Knowledge of fundamentals of credit, lending concepts and
practices.
- Demonstrated analytical, accuracy and problem-solving
skills.
- Able to work independently, organize and prioritize work.
- Process paperwork accurately and efficiently.
- Effectively communicate in both written and verbal
formats.
- Thorough knowledge of the collections process in compliance
with the principles established by the Fair Debt Collections
Practice Act and Consumer financial Protection Bureau
Regulation.
- Ability to underwrite loans for home improvement including
processing applications; obtaining required documents; preparing
and maintaining files; coordinating loan closings.
- Formulate and communicate new ideas and suggestions, including
developing reports and/or new processes that will enhance the
operations and effectiveness of Nuestra Casa Loan Program. The
position requires travel throughout the assigned Colonias in S
Texas to provide onsite events and assistance to the community.
Position may require minimal travel throughout our 7-state
footprint. Summary of Essential Job Duties
- Provide onsite marketing and technical assistance services to
Colonias communities to promote Nuestra Casa Small Dollar Loan
Program.
- Provide onsite presentations and technical assistance services
to communities in the AR Delta to promote Our Delta Home Small
Dollar Program.
- Distribute marketing materials, assist one on one clients who
are candidates for the loan program, accurately detailing technical
assistance activities provided to each project community.
- Research, assist and communicate with the local community.
- Establish and maintain complete community project files,
including but not limited to a written log of all project related
activities, correspondence, reports, and working papers.
- The employee shall always demonstrate cooperative behavior with
colleagues and supervisors.
- Maintain the highest level of confidentiality and security with
all information, understanding your obligations regarding client
data, borrower data, IT data, computer passwords, email account
passwords, phone lock codes, etc.
- Accurate and timely submission of time and expenses in
compliance with CU policy and supervisor direction, understanding
this record in a critical part of CU's compliance with grants and
contracts.
- Comply with corporate branding and communication requirements
and support corporate communication processes by submitting client
stories, securing releases for use of client quotes/images; media
capture (photos, videos, etc.) and collaborating with
communications staff to promote events, loan closings, community
projects and milestones and client businesses.
- Attend CU staff meetings.
- Special projects, and other duties as may be assigned by
supervisor or program director.Tools Used in JobProficient use of a
computer, internet, smart phone (texting, email, photos, videos,
social media, and calls), web-based databases for data-entry,
Microsoft Office suite including Outlook, Word, Excel and
PowerPoint is required. Use of additional software for project
related activities may be required and training will be provided.
Work EnvironmentThe work environment characteristics described
above are representative of those an employee encounters while
performing the essential functions of this job. Reasonable
accommodations may be made to enable individuals with disabilities
to perform essential job functions. All qualified applicants will
receive consideration for employment without regard to race, color,
religion, sex, sexual orientation, gender identity, national
origin, disability, or status as a protected veteran.
PI5b0f768aa15a-37248-35618895
Keywords: Communities Unlimited, Inc., Mission , Nuestra Casa Lending / Community Facilities S, Other , Brownsville, Texas
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