Customer Care Sales Representative FIRE
Company: Johnson Controls
Location: Mcallen
Posted on: October 7, 2024
Job Description:
Build your best future with the Johnson Controls team -As a
global leader in smart, healthy and sustainable buildings, our
mission is to reimagine the performance of buildings to serve
people, places and the planet. - Join a winning team that enables
you to build your best future! Our teams are uniquely positioned to
support a multitude of industries across the globe. You will have
the opportunity to develop yourself through meaningful work
projects and learning opportunities. We strive to provide our
employees with an experience, focused on supporting their physical,
financial, and emotional wellbeing. Become a member of the Johnson
Controls family and thrive in an empowering company culture where
your voice and ideas will be heard - your next great opportunity is
just a few clicks away! -What we offer -
- Competitive salary - -
- Paid vacation/holidays/sick time -
- Comprehensive benefits package including 401K, medical, dental,
and vision care - Available day one - -
- Extensive product and on the job/cross training opportunities
With outstanding internal resources -
- Encouraging and collaborative team environment -
- Dedication to safety through our Zero Harm policy -
- Company vehicle, Tools and Equipment to complete all jobs -What
you will do -The primary role of the Customer Care Sales
Representative is to maintain and grow sales within a defined
customer base and geographical territory. The representative will
develop and execute a customer-focused strategy that will lead to
greater retention of preventative maintenance contracts, higher
revenue per customer and ensure greater customer satisfaction. -How
you will do it -
- Adhere to current Johnson Controls policies, procedures,
products, programs and services. -
- Manage all retention activities within an assigned service
agreement customer base of $3M-$3.5M. - -
- Responsible for retention, customer satisfaction and growth
within the customer base -
- Deliver increased sales against an assigned quota.
- Act as the primary point of contact for the assigned customer
base and develop a positive ongoing relationship with customers
plus an intimate knowledge of each account (e.g. key decision
makers, equipment, service contract, history, etc.). -
- Interface effectively with district operations to deliver and
improve service delivery. -
- Determine customer needs and develop sales strategies to meet
those objectives. -
- Report progress and metrics to operation and corporate teams on
a weekly and monthly basis. - -What we look for -Required -
- High School Diploma -Preferred -
- BA, BS or similar degree highly preferred -
- 2+ years of sales and/or customer service experience with a
similar product, service or industry -
- Highly motivated and success driven. -
- Excellent communication skills and ability to quickly qualify
opportunities. -
- High degree of self-discipline. -
- Independent, creative thinker. -
- Ability to sell intangible services. -
Keywords: Johnson Controls, Mission , Customer Care Sales Representative FIRE, Sales , Mcallen, Texas
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